<aside> ℹ️ We measure performance through:

• what we deliver, the impact we have
• how we deliver it, the behaviours we demonstrate while doing the what </aside>

🎯 What: Capabilities

‣

• What we deliver and the impact of our work on Toggl

💜 How: Values

Our Values

• How we behave and bring to life our values while delivering impact

A crucial part of the performance talk is getting on the same page on what extent the person is meeting set expectations. Everyone is expected to meet at least the base expectations of their role.

Here is the shared vocabulary for both managers and direct reports to use when talking about it:

Exceeding Expectations

<aside> ⌚

This indicator is characterised by exceeding most of what is expected. It’s a true testament to our exceptional performers and isn’t achieved lightly.

</aside>

<aside> 🌱 Capabilities

• You mostly exceed beyond what is expected and take on more responsibilities or initiatives.
• You role model and multiply your impact on your team, department and Toggl. </aside>

<aside> ✨ Values

• You mostly exceed beyond what is expected from the Toggl values.

• You role model and multiply through the values for your team, department and Toggl. </aside>

• Additional points for managers:

• Addition points for team members:

Meeting Expectations

<aside> ⌚ This indicator is characterised by achieving in line with (and perhaps sometimes above) what’s expected.

• We expect a lot from every Toggler and this indicator reflects making a real impact with a strong & solid level of performance.
• This is a benchmark that everyone should be aiming for. </aside>

<aside> 🌱 Capabilities

• You’re achieving all of ****the expectations of your role, and maybe exceeding some too. </aside>

<aside> ✨ Values

• You live up to all Toggl values and maybe exceeding in one or more of the values too. </aside>

• Additional points for managers:

• Addition points for team members:

Meeting Most Expectations

<aside> ⌚ This indicator is characterised by being nearly there in your achievements.

• You’re achieving most of what’s needed, but perhaps aren’t always consistent and may miss some expectations. </aside>

<aside> 🌱 Capabilities

• You’re achieving most of the expectations of your role but you need to be more consistent.
• You have some way to go to close the gap to deliver on everything that’s expected. </aside>

<aside> ✨ Values

• You’re mostly living up to the values but you need to be more consistent.

• Through either living up to all of our values or living all of them more frequently. </aside>

• Additional points for managers: