<aside> ✨ Our unique culture is crafted from its distinct components—the people. We champion a values-driven approach, recognizing that aligning personal and company values fuels success and satisfaction.

Our values serve as a compass, providing a glimpse into what we stand for.

</aside>

Trust

Our key value and the red thread in everything we do.

<aside> <img src="https://prod-files-secure.s3.us-west-2.amazonaws.com/16d29cae-5260-486d-ac3b-559da6a43a25/4a17e5c9-3799-453e-821c-9f369c173c3d/Trust.png" alt="https://prod-files-secure.s3.us-west-2.amazonaws.com/16d29cae-5260-486d-ac3b-559da6a43a25/4a17e5c9-3799-453e-821c-9f369c173c3d/Trust.png" width="40px" /> Our product and our company are built on trust. Without it, we would be like Batman without Robin, literally unimaginable.

• We know trust is not simply a switch you can turn on, it needs to be actively nourished and cultivated.
• We trust in others acting with their best intentions, inside and outside of our company.
• We treat others as we want to be treated.
• We trust each other to be competent, and we don’t micromanage.
• We speak freely, because we trust that we will be heard and accepted for who we are.
• We believe that our individual efforts and teamwork are contributing to an exceptional product we all can be proud of.
• We make sure our clients can trust us and their data being safe with us, always. </aside>

Operating Principle

Treat team members like old friends. Friends respect and accept each other as they are. Friends don't go behind, but rather got each others' backs. Friends are not afraid to tell hard truths to each other, but will still happily toast Negronis together 🥃

Transparent Communication

A crucial value in all areas of our business.

<aside> <img src="https://prod-files-secure.s3.us-west-2.amazonaws.com/16d29cae-5260-486d-ac3b-559da6a43a25/587cc0f8-2dc1-4670-9c74-fd355674e159/Transparent_comm.png" alt="https://prod-files-secure.s3.us-west-2.amazonaws.com/16d29cae-5260-486d-ac3b-559da6a43a25/587cc0f8-2dc1-4670-9c74-fd355674e159/Transparent_comm.png" width="40px" /> We err on the side of over-communicating because we know transparency creates accountability. Being fully remote has tons of benefits but it also comes with challenges, which we’re tackling by being open and defaulting to transparency.

• We communicate candidly, with clarity and transparency.
• We don’t make assumptions; instead, we ask a lot of questions.
• We make sure to always give context and share our knowledge selflessly and transparently.
• We actively listen to others' opinions and strive to understand them.
• We speak up, even if the topic is inconvenient or goes against the grain.
• We talk to each other like humans – we come to work with positive energy; we joke, laugh, send GIFs and have fun.
• We share all relevant information, from company-wide decisions to individual projects, to connect every team member to the bigger picture. </aside>

Operating Principle

Share early and often. To keep people informed and able to help, we have to resist the urge to keep things to ourselves until they are final. Openly sharing progress builds trust and prevents micromanagement. ****Share that update, release that staging version, and ask for feedback even before you think you are ready for it.

Ownership

A value for true leaders, no matter your job title.

<aside> <img src="https://prod-files-secure.s3.us-west-2.amazonaws.com/16d29cae-5260-486d-ac3b-559da6a43a25/51e52424-1363-4566-8d29-e3285d91f81c/Ownership.png" alt="https://prod-files-secure.s3.us-west-2.amazonaws.com/16d29cae-5260-486d-ac3b-559da6a43a25/51e52424-1363-4566-8d29-e3285d91f81c/Ownership.png" width="40px" /> Toggl’s culture thrives through ownership because standing up for uncommon ideas, tough decisions, and even questioning the status quo is what makes us better every single day.

• We know we make mistakes - we’re human - but we own them and learn from them.
• We suggest alternative solutions when we think it could lead to improvement.
• We are proactive and don’t wait to be told what to do.
• We don’t blame; we take responsibility for our actions and decisions.
• We make sure we always understand the full scope of our work and tasks.
• We believe in our mission and take care of more than just our area of responsibility.
• We don’t abandon the ship when things get tough. We overcome our challenges. </aside>

Operating Principle

Debate, decide, and get it done. Everyone is expected to contribute, collaborate, and debate rigorously to reach the best possible decision. Once a decision is made, everyone is expected to rally behind it and get things done as agreed.